LangChain's abstraction hid a memory leak
I put chat state in Redis so the support agent could remember sessions. The API pods still ran out of memory.
AI AgentsProduction AILangChain
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LangChain's abstraction hid a memory leak
I put chat state in Redis so the support agent could remember sessions. The API pods still ran out of memory.
AI AgentsProduction AILangChain
Chat history is not enough for multi-turn support
If the customer has to re-explain the issue, or feels misunderstood you have already lost CSAT points. LLMs can guess from session history but persisting signals is what makes it reliable.
AI AgentsProduction AISupport Agents
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